Investing in your future.Team Leading
NVQ - Level 2
NVQ
An NVQ requires you to successfully complete a number of units. At Team Leading Level 2, there are four mandatory units and two optional units.
Mandatory Units
- Manage your own resources
- Provide leadership for your team
- Develop productive working relationships with colleagues
- Ensure your own actions reduce risks to health and safety
Optional Units
- Encourage innovation in your team
- Allocate and check work in your team
- Provide learning opportunities for colleagues
- Resolve customer service problems
- Support customer service improvements
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